![]() ![]() The 1 Year Subscription is only valid for the one year, and after that period the license will be deactivated unless you renew the license. PM us your product questions, or just post your opinion here directly. On our official website we do provide you two licensing options, 1 Year Subscription as well as Lifetime License. Hi Everyone, This is the official public page of Wondershare Customer Support. Learn More What is a "1-Year Subscription" and how do I turn off the automatic renewal? Tel Subject Please write more details below to help us to well understand your demands Global Offices China Canada Japan Shenzhen, China Tel: +8-9107 Location: 10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R. Once that has been received, it is expected that you will get a return of your sales tax within 1-2 business days. Find solutions for common problems or get fast support from a professional. For reversal of the taxes, you would need to fax a copy of Certificate of Exemption form which proves the tax exemption status to the number listed below for your corresponding country. Wondershare provides both Email and technical support for Wondershare Products. ![]() If you have been charged taxes by our payment platform, and you are a tax exempt entity, you will need to contact the payment platform directly. Learn More How do I get a refund of taxes paid? ![]() Wondershare charges VAT for European Union countries, United Kingdom, Australia and Japan. However, Shotcut has a robust set of audio and video filters and effects with 4K resolution support, which is a key advantage over Filmora. Learn More Do you charge VAT on my purchase? To view all product offerings, software details, and pricing, visit Filmora overview. We offer two solutions for our customers if they end up with the wrong product accidentally. Learn More If I buy the wrong product by mistake, can I exchange it? If you have applied for a refund and haven't received the funds yet it could be due to one or more of the following reasons. Learn More Why I haven't received the refund yet? Refunds will be approved within this guarantee under the accepted circumstances.
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